Creating an online course
Do it in-house or hire a professional? Find the best option for your custom online course!
Creating online courses? Sounds exciting—a fun adventure! As a company, you’re likely wondering how you can organize your employees’ or customers’ learning and training in a modern and effective way. Online courses are a fantastic solution for this. They’re flexible, customized, and your target group can access them wherever they are—whether in the office, at home, or on the move.
Now comes the crucial question: Should you create the course in-house or is it better to have a professional do it? In this article, we’ll look at both options, including all the pros and cons. The goal? To help you find the best path for you and to give you the information you need to make an informed decision.
Why are custom online courses important for companies?
What’s wrong with an off-the-shelf solution?
Standard courses are like ready-made meals: quick, but often uninspiring and not quite to your taste. What really helps companies are custom online courses—the gourmet version of digital learning, so to speak. Why? Because they align perfectly with your goals, values, and the specific working realities of your team.
With custom online courses, you ensure that your employees learn exactly what they need to for their specific roles. You can tailor content specifically to the challenges and tasks they’ll experience at your company. Which means? Greater motivation, more effective knowledge sharing, and, ultimately, employees who not only know more, but can also apply what they have learned in their day-to-day work. And let’s be honest, is there anything better than investing in training that gives you immediate results?
Custom online courses also give you a clear competitive advantage. While others may focus on general learning content, you’ll raise the bar with greater relevance and quality—something that not only goes down well with your teams, but also strengthens your employer brand.
Creating a custom online course
Would you like to create a custom online course that fits your company perfectly? You essentially have two options: develop the course in-house or leave it to a professional.
Option 1: Create your own online courses
The first option is clear: “Do it yourself!” Creating online courses in-house naturally has its appeal. You have full control, can implement your visions down to the smallest detail, and make amendments whenever you need to. But as with any DIY project, there are a few stumbling blocks to consider.
Benefits
- Everything is in your hands
You decide on the content, design, and style. So you can ensure the course aligns perfectly with your corporate culture. - Flexibility
If something changes or you need to react quickly to new requirements, you can adapt the course material at any time without having to wait for external help. - Cost savings (in theory, anyway)
Already have a talented team and the right tools? Then DIY can be a cost-effective option. - Thorough understanding of the course content
When you’re creating courses in-house, you know the content inside-out. This means you have a deep understanding that enables you to tailor the course precisely to the needs of your target group.
Disadvantages
- Time
Getting a high-quality online course off the ground takes a lot of time. Often more than you might initially think. Research, concept development, content creation, technology… the list goes on. - Technical expertise needed
A course is more than just a pretty PDF. It needs interactive elements, videos, quizzes, and a design that makes the material appealing and easily accessible. This, in turn, requires tools such as Knowledgeworker Create, Articulate 360, or Lectora—and the experience to get the most out of them. - Risk of overconfidence
A course designed in-house often looks less professional and appealing than one developed by experts. This can impair the learning experience and, in turn, user motivation. - Tool and software costs
To create a professional online course in-house, you need specialized software such as Knowledgeworker Create or Articulate 360. These tools are powerful, but (obviously) don’t come for free.
Practical tips for do-it-yourselfers
Choose the right tools
Software such as Knowledgeworker Create makes your life much easier and gives you the basic building blocks you need to create effective eLearning courses.
Team and project plan
Make sure you have the skills you need within your team, or plan time and resources to build them up. A detailed project plan helps you maintain an overview and avoid frustration.
Start small
Don’t start with a huge course project; test yourself on a smaller one first. This allows you to gain some initial experience and get an idea of how much effort is actually required.
What you should bear in mind when creating online courses in-house
Short sidenote
If you decide to create your online course in-house, there are a few important points you should definitely bear in mind:
Didactic expertise: An online course is more than just knowledge in digital form. Think carefully about how to structure and deliver the content so that it’s easy to understand and appeals to your users. Interactive elements, quizzes, and exercises help them to consolidate what they’ve learned and generally make the course more engaging.
Time and resources: Creating a course requires time and effort. Set a realistic schedule and consider who in the team can take care of which aspect of the content, design, and technical implementation. Nothing is more frustrating than a project that never gets finished!
Technical tools and platforms: If you choose to develop your course in-house, you’ll need the right software and platforms. Tools such as Knowledgeworker Create, Articulate 360, and Lectora help you design professional-level courses. Don’t forget to offer technical support to ensure your course runs smoothly.
Design and user-friendliness: Your course should not only be informative, but also visually appealing and easy to use. Make sure you have a clear structure and layout so that participants enjoy learning and can use the course intuitively.
Evaluation and feedback: A good course continues to develop over time. Ask your first cohort for feedback and test how well the course is received. Schedule regular updates to keep the content current and continuously improve it.
If you take these points into account, you’ll increase your chances of creating an effective online course that perfectly fulfills your learning objectives. And if you do reach a roadblock, we’ll be happy to advise you!
Option 2: Commission your online courses
If you’re looking for a more relaxed solution, the second option may be the right one for you: Have your online courses created by professionals! This means less work for your team and gives you the certainty that you’ll receive a high-quality course backed by state-of-the-art methodology, content, and technology. Sounds tempting? Let’s take a look at the finer details.
Benefits
- Expertise and experience
eLearning professionals know exactly how to deliver content in an exciting, understandable, and didactically effective way. They have the expertise and the tools to implement your content in a way that really sticks in your users’ memories. - Time savings
Professionals create your course while you continue to concentrate on your core duties. This saves your team valuable time and gets the course ready for action faster. - Top quality and innovation
Professional providers contribute fresh ideas and innovative tools. Interactive modules, videos, tests, and animations—anything is possible, and all at the highest quality. This makes your courses stand out from the crowd and ensures you deliver an inspiring learning experience. - No need for your own software
If you commission your online course, the service provider takes care of every aspect of the technical implementation. So you don’t have to buy expensive software or familiarize yourself with complex tools—everything you need is already covered.
Disadvantages
- Investment required
Professional course development comes at a cost. In return, however, you’ll receive a custom product that will inspire your employees and customers, and give you back the time you’d need to create the courses in-house. - Dependence on the provider
Changes and amendments may take longer to implement as you are dependent on the provider. However, many service providers offer support and maintenance plans so you can remain flexible long-term.
Practical tips for finding the right partner
Review the supplier’s experience and portfolio
Take a look at the provider’s previous projects and ask for examples. A good provider will be able to show you what they can do.
Clarify the service package
What exactly is included in the package? Is it purely course creation, or does the provider also offer advice, technical support, and amendments down the line?
Transparent communication and project planning
Make sure your potential partner offers a clear project structure and regular coordination meetings. This ensures you maintain an overview of your progress at all times and that the course meets your expectations precisely.
Should you create your online courses in-house or commission them?
A direct comparison
Now comes the crucial moment: How do you decide which path suits you better? Let’s compare the two and weigh up the pros and cons.
Time
Creating your own online courses
- Time-consuming as the design and implementation have to be managed internally.
Commissioning your online courses
- Less time required as the development is managed by professionals.
Costs
Creating your own online courses
- Lower external costs, but potential costs associated with software and internal resources.
Commissioning your online courses
- Higher initial investment, but professional quality and efficiency.
Quality
Creating your own online courses
- Requires internal experience and the right tools. Quality may vary.
Commissioning your online courses
- High quality ensured by the provider’s methodical, didactic, and technical expertise.
Flexibility
Creating your own online courses
- Full control and flexibility to make changes.
Commissioning your online courses
- Changes may be possible, but this depends on the service provider.
Recommended for
Creating your own online courses
- Companies with internal expertise, time, and resources for smaller projects.
Commissioning your online courses
- Companies that value high quality and professional design, or for large-scale projects of strategic importance.
Both routes have their appeal and justifications. Think carefully about what resources are available to you and what you want to achieve with your online course. This will help you make a decision that not only saves time and money, but also ensures your teams achieve the best results.
Which solution suits your company?
Should you create your online courses in-house or commission them?
Now you have all the important facts you need to make the right decision. Both approaches—creating online courses in-house or commissioning them—have their advantages, and the best choice depends on what is most important to you: time, costs, control, or quality.
If you have a creative team, the necessary resources, and want to develop smaller, specific courses, DIY could be the way to go. You’ll retain full control and be able to make flexible adjustments—perfect if your course content changes regularly.
However, if high quality, efficiency and professional implementation are important to you, then it makes sense to outsource the development of your online courses. Working with an experienced provider such as chemmedia guarantees that your course is not only of high quality and backed by sound methodology, but also meets the specific requirements of your target group.
At the end of the day, the path you choose should fit your goals, your budget, and the needs of your employees or customers. We would love to assist you in finding the optimum solution for your custom online courses. We’ll advise you with no obligation, and show you how your vision of a successful course can become reality—with no beating around the bush!
The bottom line.
Whether you should create your online course in-house or have it developed by a professional depends entirely on your resources, goals, and quality requirements. The do-it-yourself model offers you maximum control, but requires time and expertise. Working with an experienced service provider like chemmedia, on the other hand, ensures professional implementation and saves your team valuable time. What counts in the end is what suits you best, and we’d love to support you on your way to making the right decision!
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