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AI in eLearning

Benefits, limitations and fears


The digital revolution has radically changed our day-to-day jobs in recent years. Artificial intelligence (AI) is currently at the forefront of this transformation. For many, this can be both exciting and scary. It is natural to be afraid of the unknown, especially if this unknown has the potential to change the way we work. Let’s explore the possibilities and limitations of AI in our industry together.


The benefits of AI for eLearning authors

In the dynamic world of eLearning, quality and efficiency in content creation are crucial to stand out from the competition. That’s where AI comes in. Not only as a technological innovation, but also as a creative partner for eLearning authors. Using AI, authors can create high-quality, relevant, and engaging online course content with a speed and precision that was previously unimaginable. Immerse yourself in the world of AI-driven content creation with us, and discover how this technology has the potential to change the landscape of eLearning for good.

Automatic content creation

AI can automate repetitive and time-consuming tasks, such as creating content structures, content drafts, and even quiz questions or sorting content. In addition, AI can serve as inspiration by making suggestions or helping to overcome writer’s block. This allows you as an eLearning author to focus on the more complex aspects of course creation, making the entire process faster and more efficient.

Quick image creation

As an eLearning author, using AI to create images enables you to generate customized, unique visual content that complements and enhances the learning material. It can also save time and resources by reducing the need for expensive photoshoots or licensed images while delivering high-quality, relevant graphics.

Language processing and translations

Thanks to AI, eLearning content can be automatically translated into different languages or converted into text through speech recognition. This expands the reach of the courses and makes them accessible to a global audience. At the same time, costs and time spent on manual translations can be reduced.

Personalized learning paths

AI systems can analyze learners’ behavior and preferences to create personalized learning paths. This ensures that each learner receives content at a pace and in an order appropriate to their level of knowledge and learning style. The result is a tailored and more effective learning experience.

Data analysis and feedback

AI can analyze large amounts of learner data to identify patterns and provide valuable feedback on course quality. These insights enable authors to continuously improve their courses and adapt them to the needs of learners. They also make it easier to identify bottlenecks and areas for improvement.

Interactive chatbots and support

AI-powered chatbots can assist learners with questions and issues around the clock. This increases learner retention as personalized support is available at all times. Chatbots can also act as virtual tutors to accompany and advance the learning process.


The integration of artificial intelligence into content creation for online courses has catapulted the eLearning segment into a new era. AI enables eLearning authors to create content with unprecedented efficiency, precision, and relevance, significantly increasing both the quality and reach of courses. By automating routine tasks, authors can focus on more important factors: the creative and educational aspects that enrich the learning experience.


The limitations of AI

Despite the impressive advances and opportunities artificial intelligence (AI) has demonstrated in recent years, it still faces significant challenges and limitations. While it can shine in specific applications, AI is not all-knowing and cannot reproduce or replace all human capabilities. It is vitally important to recognize and understand these limitations to set realistic expectations and make the best use of AI. One thing that should give us all peace of mind is clear: People—in this case you as the author—remain irreplaceable.

Human intuition and creativity

AI models are amazingly good at recognizing patterns in large amounts of data and making predictions based on them. However, what they cannot do is imitate human intuition, creativity and empathy. AI is not exactly creative in the human sense and cannot create original content in the way that a human author can, i.e. by adding their own unique experiences, beliefs and ideas to their works.

Deeper understanding and context

AI can only analyze information based on the data made available to it. It cannot replicate the deep understanding of the context or nuances of a specific topic. Only humans have the ability to develop a deep understanding of complex topics and reflect this in their writing, a skill that AI lacks, for now at least.

Ethics and moral considerations The human touch

AI systems cannot distinguish between right and wrong. They have no ethics or morals. It is up to you to ensure that learning content is ethically correct and humanized.

Human interaction and feedback

As an eLearning author, you often interact with learners, receive feedback, and adjust your works accordingly. This kind of interactive and dynamic relationship between author and reader is something that AI cannot reproduce in the same way.


AI models are relatively static. This is due to, among other things, the predefined models they work with, their lack of general understanding, and their data dependency. In contrast, people have the ability to adapt to new information and changing circumstances, and to change and improve their writing styles and techniques over time.

Cooperation and teamwork

In many cases, creating eLearning content is a collaborative process where authors work together to develop a product. This dynamic of human collaboration is something that AI cannot easily replicate.


Will AI replace the job of an eLearning author?

The limitations of artificial intelligence underscore that technology, however advanced, is incapable of fully replicating the depth, creativity, and intuition of the human mind. In the field of eLearning in particular, where empathy, didactic understanding and creative design are of central importance, the role of the author remains indispensable. While AI can support and optimize certain processes, the beating heart of any successful learning course is and remains the human element. eLearning authors can therefore rest reassured that their expertise, capacity for creative design and passion for teaching are qualities that no machine can replace.


8 golden tips

for creating outstanding online courses using AI

If you are using ChatGPT or similar AI models to create eLearning content, consider the following practical tips:


Clear instructions

Formulate your questions as precisely as possible. The clearer the statement, the more relevant and accurate the model’s response will be.

Topic delimitation

Set clear boundaries or topic areas to ensure that the generated content is focused on and relevant to your eLearning topic.

Checking and adapting

AI-generated content isn’t always perfect. It is important to check and, if necessary, manually adapt the delivered content to ensure that it meets the desired quality standards.

Leveraging interactivity

Think about how you can incorporate AI into interactive elements of the course, such as through auto-generated quizzes.

The human touch

While AI can provide a lot of information, it is important to maintain a human touch. This may mean adding personal anecdotes, examples, or stories to make the learning material more engaging.

Diversity and inclusion

Make sure that the AI-generated content is diverse and inclusive. AI models can sometimes adopt biases from their training data, so it’s important to pay attention and amend the content accordingly.

Data protection

If you use AI to respond to specific questions from learners or to create personalized content, be careful not to share sensitive or personal data.

Collecting feedback

Use learner feedback to continually review and improve the quality and relevance of AI-generated content.


Authoring Tool Tip

Banner Knowledgeworker AI: High-quality learning content through AI
Banner Knowledgeworker AI: High-quality learning content through AI

KI-KAI the clever helper in the authoring tool

Knowledgeworker Create

With the integration of KI directly in the authoring tool Knowledgeworker Create you save up to 90% time in the creation of the first prototype and up to 50% until the finished e-learning. KAI supports you in the authoring process for  

  • creation of content structures, quizzes and texts
  • the design of the content with high-quality AI-generated images
  • internationalization of your content in over 70 languages 
  • transformation of PDF and PPTX files into attractive e-learning courses

The bottom line.

It is understandable that changes and innovations will entail uncertainties. But instead of seeing AI as a threat, we should think of it as a tool that can help us create even better learning content. Your creativity, expertise and passion cannot be replaced by a machine. See AI as your partner, not your competitor. By combining your expertise as an eLearning author with the opportunities that AI offers you, you can create effective and engaging learning materials. It’s all about combining the best of both worlds!

Janet Beier | Senior Marketing Manager
Janet Beier
eLearning author

Title image: PopTika/shutterstock.com