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Want to provide your employees with digital, risk-free, and cost-effective behavioral training? Scenario-based learning uses realistic simulations to train people to handle specific conversations; it’s a quick and effective way to prepare your employees for contact with customers! Here’s how it works.

The introduction of eLearning affects all levels: Management, works councils, HR, IT and, of course, employees themselves—and all those involved have particular requirements. We provide you with the arguments to convince all levels of authority of the merits of your eLearning project!

The more individualized and thus more relevant an online course is for your learners, the better their learning outcomes will be and the more successful your online course will be. But which are the factors that determine whether learners will find an online course relevant? We explain why it’s so important for online courses to be relevant to learners, how to make your courses relevant, and how to adapt them to your learners’ individual circumstances.